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This is what our clients should expect when booking a service appointment with Power Crew:

We will answer our phones with people who are trained on how to take care of customers who need us when they least expected it. We will schedule a service appointment during a convenient time for our customers. Our appointment schedule is designed to accommodate our customers by equipping two hour arrival windows. A pre-arrival call will be made when the technician is on his way out so the customer is not waiting around unexpectedly.

We will send out a fully trained technician who will show up to the home in a truck stocked with thousands of parts designed for residential service & repair. We call these trucks our "Rolling Warehouses". These trucks save our clients valuable time and money versus going out to get more supplies while the job is in progress. Technicians work in the home while in uniform and they shoe covers to protect the flooring. The technician will evaluate the problem and the electrical system and provide an exact quote for the job that is guaranteed not to go up when the job is in progress.

We don't raise the charges if the work takes longer than expected. We charge by the job and by the item, but not by the hour. This way the client doesn't pay more if troubles arise. We will complete the work and clean up as good or better than before. Then we will walk the customer through the work completed and collect payment. Our clients can choose to pay by cash, check, credit card, or consumer financing and that always helps when the unexpected electrical problem comes around. Those easy payment options also assist our clients so they can choose more options to update their electrical system for safety reasons and code standards as the home ages.